WhatsApp marketing for retail and e-commerce
Order updates, catalog sharing and offers that customers actually open.
The challenge
Emails go unread, customers keep asking "where is my order?" and offers get lost in the noise.
How WA Mantra helps
Send order confirmations and shipping updates automatically from WooCommerce or Shopify, share products from your catalog and take orders in the chat. Send offers to opted-in customers and see who read and replied.
- Automatic order and shipping updates
- Catalog and product messages
- Offers to the right segment
Example messages
Hi Rina, your order #1042 is confirmed. We will message you when it ships.
Good news! Your order is out for delivery and will arrive today.
Features used
Questions and answers
What is a message template?
A template is a pre-approved message you use to start a conversation or to message a customer after the 24-hour window. You create it in WA Mantra and Meta reviews it, often within minutes and at most within a day.
Is bulk messaging allowed on WhatsApp?
Yes, to people who opted in to receive your messages, using approved templates. Sending to people who did not agree can lower your quality rating and messaging limit, so always use opt-in lists.
How many messages can I send per day?
Meta sets a daily limit for each number based on its history and quality. It starts low for new numbers and grows as you send good messages. WA Mantra sends at a safe pace for your limit.
Does it work with my website or store?
Yes. Connect WooCommerce or Shopify for order notifications, Google Sheets for row-based messages, or use the REST API and webhooks with any system.