Official WhatsApp Business Platform (Cloud API)
Grow your business on WhatsApp
Campaigns, a shared team inbox, chatbots, AI replies, WhatsApp shop and integrations, all in one platform built on the official WhatsApp Business Platform.
- Official Meta Cloud API, no phone left on a desk
- Your whole team on one number
- Works in English, Bangla and Hindi
Why businesses choose WA Mantra
Customers already use WhatsApp every day. WA Mantra helps you reach them, answer faster and sell more without juggling phones.
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Answer in seconds
Auto-replies, chatbots and AI handle common questions day and night, and pass the rest to the right person.
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One number, whole team
Every agent works from a browser on the same WhatsApp number, with assignment, notes and labels.
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Campaigns that convert
Send approved templates to the right audience, schedule them and see who received, read and replied.
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Sell inside the chat
Share your catalog, take orders and send payment links without the customer leaving WhatsApp.
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Safe and official
Built on the official WhatsApp Business Platform with two-factor login, passkeys and an activity log.
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Speaks your language
The whole app and this website work in English, Bangla and Hindi, and more languages can be added.
How it works
Go from sign-up to your first campaign in an afternoon.
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Create your account
Sign up and create a workspace for your business.
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Connect WhatsApp
Connect with Facebook in a few clicks, or keep your WhatsApp Business app with coexistence.
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Import contacts and templates
Upload your opted-in contacts and create or sync your message templates.
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Automate and grow
Send your first campaign, switch on auto-replies and invite your team to the inbox.
What is the official WhatsApp Business Platform?
The WhatsApp Business Platform (also called the WhatsApp Business API or Cloud API) is Meta's official way for businesses to message customers at scale. WA Mantra is built on it.
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Cloud API, hosted by Meta
Messages go through Meta's own servers. There is no phone to keep online and no unofficial tools that risk getting your number banned.
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Message templates
To start a conversation, or to message someone after 24 hours, you use a template that Meta has approved. Templates are marketing, utility or authentication messages and can include media and buttons.
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The 24-hour customer service window
When a customer messages you, a 24-hour window opens. Inside it you can reply with any normal message. After it closes, you need a template again.
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Opt-in and opt-out
Only message people who have agreed to hear from you on WhatsApp, and stop when they ask. WA Mantra records opt-outs and handles STOP keywords automatically.
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Verified business badge
Meta can show a verified badge for eligible businesses through Meta Verified or an official business account request. Meta decides who gets it; no software provider can promise it.
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Messaging limits and quality
New numbers can message a limited number of customers per day. The limit grows as you send messages people value, so good quality and opt-in lists matter.
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Meta charges
Meta charges for template messages based on the category and the customer's country, and sets those prices itself. Replies inside the customer service window are generally free. See Meta's current rates for details.
Security and compliance
Your customer conversations deserve serious protection.
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Official API only
Only the official WhatsApp Business Platform, so your number is not put at risk by unofficial tools.
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Two-factor login and passkeys
Protect every account with an authenticator app code or a passkey.
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Activity log
Important changes, sign-ins and exports are recorded for every workspace.
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Data masking
Hide phone numbers and emails from agents who do not need them.
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Opt-out respected
STOP keywords and opt-outs are honoured in every campaign and automation.
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Message retention
Remove old message content and media automatically after the period you choose.
Everything you need for WhatsApp marketing and support
From the first broadcast to a full chatbot with payments, WA Mantra covers the whole customer conversation.
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Shared team inbox
Every WhatsApp conversation in one place, with assignment, labels, notes and quick replies.
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Broadcast campaigns
Send approved templates to groups, labels or filters, scheduled and throttled, with full reports.
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Auto-replies and business hours
Reply to keywords instantly, greet new customers and send away messages outside business hours.
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Visual chatbot flow builder
Design automated conversations visually with questions, buttons, conditions, waits and webhooks.
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Drip campaigns
Automatic message sequences that start when a label is added, a contact is new or a flow enrols them.
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AI replies with your knowledge base
Answer questions with AI trained on your own documents, and hand over to an agent when needed.
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WhatsApp Forms (Flows)
Collect bookings, leads and feedback with native forms that open right inside WhatsApp.
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WhatsApp shop, orders and payments
Share products from your catalog, receive orders in chat and collect payment by link, UPI or bank transfer.
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WooCommerce and Shopify notifications
Send order confirmations, shipping updates and refunds from your online store on WhatsApp.
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Facebook Messenger and Instagram
Reply to Messenger and Instagram messages and comments from the same team inbox.
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WhatsApp calling
Answer customer WhatsApp voice calls in the browser, right next to the chat.
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Connect WhatsApp in minutes
Connect with Facebook in a few clicks, or keep using the WhatsApp Business app on the same number.
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Contacts, groups and segments
Groups, labels, custom fields, advanced filters and safe imports for large lists.
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Template builder
Create WhatsApp templates with media, buttons, carousels and login codes, with a live preview.
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REST API, webhooks and Google Sheets
Send messages from your own software, get signed webhooks and connect Google Sheets.
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Reports and analytics
Dashboard, campaign reports, message log, template performance and team performance.
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Team roles and permissions
Invite your team as admin, agent or viewer, with fine-grained permissions.
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Security and activity log
Two-factor login, passkeys, device list and a full activity log for every workspace.
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Multi-language
Use the app in English, Bangla or Hindi, and add more languages.
WhatsApp for every industry
See how businesses like yours use WA Mantra.
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Retail and e-commerce
Order updates, catalog sharing and offers that customers actually open.
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Real estate
Capture property enquiries instantly and book site visits on WhatsApp.
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Education and coaching
Admissions, class updates and fee reminders that students and parents read.
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Healthcare and clinics
Appointment booking, reminders and reports, with fewer missed visits.
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Restaurants and cafes
Take orders and table bookings on WhatsApp and bring guests back with offers.
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Salons and beauty
Bookings, reminders and rebooking offers for salons and spas.
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Travel and tourism
Package enquiries, itineraries and trip updates on the app travellers carry everywhere.
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Finance and insurance
Payment reminders, policy renewals and secure support with access control.
WhatsApp Business app vs WA Mantra
The free app is great for a single phone. When your team and your customer list grow, the platform takes over.
| WhatsApp Business app | WA Mantra (WhatsApp Business Platform) | |
|---|---|---|
| Who can reply | The phone and a few linked devices | Your whole team in the browser, with assignment |
| Broadcasts | Broadcast lists that only reach people who saved your number | Template campaigns to opted-in lists, scheduled and throttled |
| Automation | Greeting, away message and quick replies | Keyword replies, chatbot flows, drip campaigns and AI |
| Reports | Basic message statistics | Delivered, read, replied and failed reports, exports and team performance |
| Interactive messages | Limited | Buttons, lists, WhatsApp Forms, product and carousel messages |
| Integrations | None | REST API, webhooks, WooCommerce, Shopify and Google Sheets |
| Team control | Everyone sees everything | Roles, permissions, hidden phone numbers and an activity log |
| Cost | Free app | Subscription plus Meta's charges for template messages |
| Keep your app? | Yes | Yes, with coexistence you can use both on one number |
Integrations
Connect WA Mantra to the tools you already use.
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WhatsApp Cloud API
The official API by Meta, connected with Embedded Signup or manually.
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WhatsApp Business app
Keep using the app on the same number with coexistence.
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Facebook Messenger
Page messages and comments in the team inbox.
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Instagram
Direct messages and comments in the team inbox.
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WooCommerce
Order notifications for every status.
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Shopify
Order, shipping and refund notifications.
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Google Sheets
Send a template when a row is added.
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OpenAI-compatible AI and Flowise
AI replies with your own knowledge base.
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Payment links, UPI and bank transfer
Collect payment for WhatsApp orders.
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REST API and webhooks
Connect your website, CRM or app.
Questions and answers
What is WA Mantra?
WA Mantra is a WhatsApp marketing, team inbox and automation platform built on the official WhatsApp Business Platform (Cloud API). It lets your team send campaigns, chat with customers, automate replies and sell on WhatsApp from one place.
Do I need the WhatsApp Business API?
Yes, WA Mantra uses the official WhatsApp Business Platform. You do not need any technical knowledge: connect with Facebook in a few clicks and WA Mantra sets up the rest.
Can I keep using the WhatsApp Business app on my phone?
Yes. With coexistence you can connect the number you already use in the WhatsApp Business app and keep using the app, while your team works in WA Mantra.
What do I need to get started?
A Facebook account, a Meta business portfolio (you can create one during sign-up) and a phone number that can receive an SMS or call for verification.
What is a message template?
A template is a pre-approved message you use to start a conversation or to message a customer after the 24-hour window. You create it in WA Mantra and Meta reviews it, often within minutes and at most within a day.
What is the 24-hour window?
When a customer messages you, you can reply freely for 24 hours. After that you need an approved template. The inbox shows the window for every chat.
Is bulk messaging allowed on WhatsApp?
Yes, to people who opted in to receive your messages, using approved templates. Sending to people who did not agree can lower your quality rating and messaging limit, so always use opt-in lists.
How many messages can I send per day?
Meta sets a daily limit for each number based on its history and quality. It starts low for new numbers and grows as you send good messages. WA Mantra sends at a safe pace for your limit.
Does Meta charge for messages?
Meta charges for template messages based on the category (marketing, utility or authentication) and the customer's country. Replies inside the 24-hour window are generally free. Meta's charges are separate from your WA Mantra plan.
Can I get the green tick?
Meta decides who gets a verified badge, through Meta Verified or an official business account request. WA Mantra can help you prepare, but no provider can guarantee it.
Can several agents use the same number?
Yes. Your whole team can answer from the shared inbox on the same number, with assignment, notes and permissions.
Can I build a chatbot without coding?
Yes. Use keyword auto-replies, the visual flow builder or AI replies trained on your own knowledge, all without writing code.
Does it work with my website or store?
Yes. Connect WooCommerce or Shopify for order notifications, Google Sheets for row-based messages, or use the REST API and webhooks with any system.
Is my data safe?
Accounts are protected with two-factor login and passkeys, webhooks are signed, agent access can be limited and every important change is logged.
Which languages does WA Mantra support?
The app works in English, Bangla and Hindi, and more languages can be added. Your messages can be in any language WhatsApp supports.
Is there a free trial?
If a plan includes a free trial, it is shown in the pricing section and starts right after you sign up. You can change your plan at any time.
Ready to grow on WhatsApp?
Create your account, connect your number and send your first campaign today.